ABOUT US

Last updated: October 27, 2026

The business behind Velmirab

Velmirab is the retail brand through which Chongqing Pumenghui Trading Co., Ltd. offers products online. Our company is registered in Chongqing, China. The business named below is responsible for the store and for handling customer enquiries about purchases.

Information for considered purchases

Before selecting an item, review its listing for the stated specifications, size, materials, options and care guidance. These details describe the individual product being offered. If an important feature has not been explained, please contact us before ordering so that you can make an informed choice.

Our Shipping Policy explains order preparation, delivery estimates and fulfillment arrangements. Goods may be dispatched through our business or fulfillment partners, including facilities in China. Delivery to the United States does not itself mean that the seller or warehouse is based there.

Assistance after ordering

You can contact us about order progress, delivery difficulties and eligible returns. Keep your order number available so that we can identify the purchase. Our Return Policy sets out the return and refund procedure, while the Privacy Notice explains the handling of customer information.

Operator: Chongqing Pumenghui Trading Co., Ltd., trading as Velmirab.

Registered business address: Unit 20-12 (No. 1), Building 4, No. 170 Keyuan Fourth Road, Yuzhou Road Subdistrict, Jiulongpo District, Chongqing, China.

Email: service@velmirab.com

Customer service hours: Monday–Friday, 9:00 AM–6:00 PM, China Standard Time (UTC+8), excluding public holidays in China.